Frequently Asked Questions
Everything you need to know about your Titas Footwear experience.
How do I know my correct shoe size?
We provide a comprehensive size chart on every product page. We recommend measuring your foot from heel to toe and comparing it to our guide. If you are between sizes, we generally suggest ordering the larger size for the most comfortable fit.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn footwear in its original packaging. Simply visit our Returns Portal to start the process. Please note that shipping fees are non-refundable.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your new shoes sooner. You will receive a tracking number via email as soon as your order ships.
What materials are used in Titas Footwear?
We pride ourselves on quality. Our footwear is crafted using premium materials, including genuine leather, high-grade synthetics, and cushioned ergonomic insoles designed for long-lasting comfort and durability.
Do you ship internationally?
Yes, Titas Footwear ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at the final stage of checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible orders.